|
|
Education: Completion of high school, Some college CEGEP vocational or technical trainingCredentials (certificates, licences, memberships, courses, etc.): Not applicable, Not requiredExperience: 1 year to less than 2 yearsLanguages: Speak English, Read English, Write EnglishWork Setting: Hotel or motelWorkers Supervised: Hotel accommodation service clerks, Reservation clerksSpecific Skills: Co-ordinate, assign, supervise and review activities of workers, Establish work schedules and procedures, Co-ordinate activities with other work units or departments, Resolve work related problems, Prepare and submit progress and other reports, Train workers in job duties, safety procedures and company policies, Handle emergency situations, Ensure safety of workers and guests, Attend to persons with special needs, Arrange for maintenance and repair workWork Conditions and Physical Capabilities: Work under pressure, Fast-paced environment, Combination of sitting, standing, walking, Standing for extended periodsAbility to Supervise: 11-15 people, Staff in various areas of responsibilityEssential Skills: Reading text, Document use, Numeracy, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Computer use, Continuous learningOther Information:The supervisor is responsible for the management operation of the hotel during their shifts.This includes preparing reports, managing guest relations, supervision, as well as any other assigned duties
|
|