|
|
Education: Completion of high school, Some college CEGEP vocational or technical trainingCredentials (certificates, licences, memberships, courses, etc.): Not
requiredExperience: Experience an
assetLanguages: Speak English, Read English, Write EnglishBusiness Equipment and Computer
Applications: Multi-line switchboard, Computerized reservation system, Word processing software, Spreadsheet software, Basic computer skills (will train), Internet browserWork
Setting: HotelType of Bookkeeping and
Accounting: Basic accounting, Basic bookkeeping, Basic record keeping, CashieringSpecific
Skills: Register arriving guests and assign rooms, Take, cancel and change room reservations, Process telephone calls, Provide information on hotel facilities and services, Provide general information about points of interest in the area, Provide information about services available in the community, Arrange services required for guests with special needs, Secure guests valuables, Process wake-up calls, Store and retrieve luggage, Investigate and resolve complaints and claims, Exchange foreign currency, Process guests departures, calculate charges and receive payments, Balance cash and complete balance sheets, cash reports and related forms, Maintain occupancy statistics, Customer service oriented, Follow emergency and safety procedures, Work with minimal supervision, Clerical duties (i.e. faxing, filing, photocopying), KeyboardingWork Location
Information: Urban areaSecurity and
Safety: BondableTransportation Travel
Information: Own transportationEssential
Skills: Reading text, Document use, Numeracy, Writing, Oral communication, Problem solving, Decision making, Computer use
|
|
