Date Posted : 2018-07-12

Automotive Service Advisor - Volkswagen

Job Overview


Group Benefits plan coverage
RRSP matching program
MSP, Extended Health and Dental (we pay 100% of premiums)
Mentorship & career development opportunities

Additional Details

The Service Advisor is responsible for scheduling service work in the service department and for selling additional need service to customers.
Full-time employees are entitled to coverage under our Group Benefits plan and participation in our RRSP matching program. We pay 100% of the premiums for Extended Health, Dental, and MSP. Along with a strong staff focus, we encourage participation/critical thinking in problem solving, thinking outside the box, creating new idea's etc. to create a healthy and productive work environment. Join us for our monthly staff lunches, team outings, and summer BBQs!

Group Benefits plan coverage

RRSP matching program

MSP, Extended Health and Dental (we pay 100% of premiums)

Mentorship & career development opportunities

Duties include:

Greet customers in a timely, friendly manner.

Schedule appointments

Communicate with service customers to determine the nature of the mechanical problem(s)

Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications

Provide estimates for labour and parts

Follow up progress of each repair order during the day

The successful applicant must be:

Responsible for quality control, to ensure that work is completed as requested and to reduce comebacks

Minimum two years of experience in a dealership position

General knowledge of vehicle mechanical operations

Sales and/or customer service experience preferred

For over five decades, we have provided the best experiences possible to our customers and our employees. This year, we have been named one of "Canada's Top Small & Medium Employers of 2018" as announced by the Globe & Mail. Our people-centric core values help our employees understand and embrace our PurposeFERL (Family, Excellence, Responsibility, Learning) Promise.

If you are interested in growing with a dynamic, customer-focused organization, we invite you to send your resume in.

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How To Apply

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Employer Information
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