newtop
Date Posted : 2018-07-04

Front Desk Receptionist/customer Service Representative

Job Overview

Required Skills
Minimum of 1 - 3 years of related experience.
Knowledge of Microsoft Windors ( Word, Excel, Powerpoint, Access).
Basic knowledge of some accounting procedures.
Must be detail oriented and have excellent math skills.

Additional Details

Job Type: Full Time - Regular
Relocation Provided: No
Education Required: Associates Degree, or equivalent experience
Experience Required: 1 - 2 Years
Travel amount: N/A
Job Description
Responds to customer requests to place orders and/or determine the availability of parts and/or prices in a timely and efficient manner.

Essential Functions


Welcome visitors by greeting them, in person or on the phone; answering or referring inquiries.

Maintains security by following procedures, monitoring logbook and issuing visitors badge.

Answers customer telephone orders in an efficient manner. Checks prices and parts availability upon request from customers.

Performs accounting duties consisting such as credit entry, order entry and direct billing for shipments from other company locations.

Researches inquiries and handles customer issues as needed.

Documents over/shorts claims for research and resolution.

Notifies customers regarding order fill discrepancies on must have ordersĀ.


Re-keys unknown orders, identifying customer name, address and any other information necessary for proper billing and shipping.


Orders product from existing distribution centers and manufacturers as needed for customers.

Maintains special order file with follow up as necessary for billing invoices not received and proof of delivery to customer.


Required Skills


Minimum of 1 - 3 years of related experience.


Knowledge of Microsoft Windors ( Word, Excel, Powerpoint, Access).


Basic knowledge of some accounting procedures.


Must be detail oriented and have excellent math skills.


Must have well-developed interpersonal skills to deal with customers.


Must be detail oriented and have excellent math skills



Apply today if you are interested in this position!

Keywords: Ontario, ON, York, Etobicoke, Scarborough, North York, Mississauga, Brampton, Woodbridge, Oakville, Milton, Concord, Vaughan, Richmond Hill, Markham, Pickering, Ajax, Oshawa, Newmarket, Georgetown, Hamilton, Burlington, GTA, Customer Service Representative, Customer Service Rep, CSR, Customer Support, Customer Service Agent, Customer Care Representative, Customer Care Agent, Customer Service Specialist

To apply for this position please visit http://canadajobsandcareers.ca/jobs/view/1529841602.html

How To Apply

In Person:
TO APPLY FOR THIS POSITION PLEASE COPY AND PASTE THIS LINK AND APPLY



Employer Information
Canada Jobs and Careers
City:
Toronto
Province:
ON
This job advertisement has been provided by an employer external to ExtremeJobs.ca. ExtremeJobs.ca and Canadian Career Services are not responsible for the accuracy, the authenticity and the reliability of the content.