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Date Posted : 2018-07-03

Bilingual Customer Service Associate

Job Overview

Qualifications:
University Degree or College diploma is preferred
Superior communication skills in both English and French
Proficiency with Microsoft Office applications: Word, Excel
Working knowledge of Lotus Notes
Prior inbound customer service experience considered an asset
Ability to work shifts between the hours of 8am to 8pm, Monday to Friday

Additional Details

Role Description:

We have been delivering superior service and quality that you've come to know and expect from us. In your role as Customer Service Associate, you will be responsible for answering inquiries from customers and dealers in regards to Toyota, Lexus and Subaru lease and finance accounts.

Role Responsibilities:

Maintain queue priority to answer customer inquiries within department standards

Professionally respond to all customer requests received by phone, fax or mail, accurately in a timely manner

Able to work in a high volume environment with accuracy and attention to detail.

Respond to customer requests with a Customer First approach

Maintain customer contact notes in the mainframe system.

Complete other departmental duties as required


Qualifications:

University Degree or College diploma is preferred

Superior communication skills in both English and French

Proficiency with Microsoft Office applications: Word, Excel

Working knowledge of Lotus Notes

Prior inbound customer service experience considered an asset

Ability to work shifts between the hours of 8am to 8pm, Monday to Friday


We thank you for your interest in the position. Only those candidates selected for an interview will be contacted.

Please apply if you are prepared to make a real contribution in an exciting, fast-paced environment. Play an active role in shaping your own career path. Your journey starts here.

Keywords: Ontario, ON, Kleinburg, Woodbridge, Brampton, Maple, Bolton, Nobleton, King City, Richmond Hill, Markham, Thornhill, Toronto, Newmarket, Mississauga, North York, Caledon, Markham, GTA, Customer Service Representative, Customer Service Rep, CSR, Customer Support, Customer Service Agent, Customer Care Representative, Customer Care Agent, Customer Service Specialist

To apply for this position please visit http://www.customerservicejobsandcareers.ca/jobs/view/1529609855.html

How To Apply

In Person:
TO APPLY FOR THIS POSITION PLEASE COPY AND PASTE THIS LINK AND APPLY



Employer Information
Canada Jobs and Careers
City:
Markham
Province:
ON
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