We provide retail, leasing and wholesale financial services to Toyota, Lexus, and Scion dealerships and customers across Canada. We are a member of a wholly-owned subsidiary of Toyota Motor Corporation in Japan with the Canadian operation headquarters in Markham, Ontario.
What Sets Us Apart?
Here you will help create best in class customer experiences in an innovative, collaborative and team focused environment. TFS is an important part of the Toyota family, an award winning global company, recognized worldwide for our technological leadership and superior standards of quality, continuous improvement, and environmental responsibility.
We currently have an entry level opportunity that will provide you with an introduction to financial services in the automotive environment. This role will reside in our Markham Head Office.
What you will be doing:
Responds knowledgeably to incoming calls from clients and/or their insurance representatives
Makes outgoing calls to clients and/or their insurance representatives to obtain details of insurance coverage
Accurately document client or insurance representatives comments and actions taken in customer's electronic file
Sorts and processes incoming insurance mail
Meets or exceeds quantitative and qualitative goals as outlined by department manager
Responds to requests for assistance from other departments in a timely and efficient manager
Provides back up support to receptionist and administrative associate, as required
Works well as part of a team to ensure department targets
Adheres to corporate policies and department Standard Operating Procedures (SOPs)
Uses various software programs proficiently
What you bring:
1 to 2 years of customer service experience
University degree (preferred) or College diploma – Business or economics stream preferred.
Excellent computer skills, especially Word, Excel
Bilingual – French and English- both written and spoken
Please apply if you are prepared to make a real contribution in an exciting, fast-paced environment. Play an active role in shaping your own career path. Your journey starts here.
We thank you for your interest in in working with us. Only those candidates selected for an interview will be contacted. No Agencies, please.
Keywords: Insurance Customer Service, Insurance Clerk, Insurance CSR, Customer Service Representative, Ontario, ON, York, Etobicoke, Scarborough, North York, Mississauga, Brampton, Woodbridge, Oakville, Milton, Concord, Vaughan, Richmond Hill, Markham, Pickering, Ajax, Oshawa, Newmarket, Georgetown, Hamilton, Burlington, GTA
To apply for this position please visit http://www.bilingualjobsandcareers.ca/jobs/view/1528392524.html
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