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This Posting May No Longer be Available. The End Date For This Job Was 2018-02-10
Date Posted : 2018-01-10

Travel Consultant, Entry Level (1 Year Contract)

Job Overview

Requirements:
No travel background required – we provide full training!
Ability to work in a fast paced environment
Ability to resolve client concerns with a high level of customer service
Strong team player that is friendly, dedicated, and open to learning
Excellent verbal and written communication skills – French is an asset
Call Centre experience an asset

Additional Details

Travel Consultant, Entry Level (1 Year Contract)

Responsibilities:

Provide travel counseling support for travel to loyalty cardholders in an inbound call centre

Maintain a high level of customer service

Support callers with questions or inquiries about online bookings (processes, navigation, etc.)

Provide services based on client loyalty program rules and regulations


Requirements:

No travel background required – we provide full training!

Ability to work in a fast paced environment

Ability to resolve client concerns with a high level of customer service

Strong team player that is friendly, dedicated, and open to learning

Excellent verbal and written communication skills – French is an asset

Call Centre experience an asset

Flexible to work various shifts (weekends, evenings etc.,)

Must be available to start February 12, 2018


Virtual Worker Requirements:

Dedicated work space must be within own residence and that follows the ergonomic and safety regulations

Employee is responsible for supplying their own furniture; desk, file cabinet, chair, document shredder, smoke detector in proximity of work area, and fire extinguisher

Employee must complete The Home Office Safety and Ergonomics Assessment

Employee must complete and meet the requirements of the Virtual Worker Checklist

Employee must complete and meet the requirements of the Virtual Worker Policy and Schedule B “Additional Terms and Conditions for Home Based Workers

High speed internet capability with at least 01Mbps download/upload speed (no wireless or satellite ISP’s are permitted). Separate internet line aside from your home internet for personal use.

Must be located in the Greater Vancouver area



What we offer you:

$16.00 per hour

1 year flex-time contract (February 12, 2018 – February 11, 2019)

2 weeks of vacation

Numerous company lunches and events

Positive and diverse work environment, with an outgoing and collaborative team




In addition to Health and Dental benefits and group RRSP, we offer a competitive base salary and the possibility of pay for performance increases, and agent incentives. We also have travel benefits such as FAM trips and agency discounts, and, we offer advancement opportunities.
We are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve and creating an environment where every employee has the opportunity to reach his/her potential.








Keywords: Travel Consultant, Travel Agent, Travel Customer Service Representative, Travel CSR, Travel, British Columbia, BC, Burnaby, Westminster, Port Moody, Richmond, Surrey, Coquitlam, Maple Ridge, Delta, Langley

To apply for this position please visit http://www.canadajobsandcareers.ca/jobs/view/1515102241.html

How To Apply

In Person:
TO APPLY FOR THIS POSITION PLEASE COPY AND PASTE THIS LINK AND APPLY



Employer Information
Canada Jobs and Careers
City:
Vancouver
Province:
BC
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